1.  Introduction

Welcome to Dolce By Jery. These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By using our site or placing an order, you agree to comply with these Terms in full. If you do not agree, please refrain from using the site.

2.  Services and Transactions

  • We provide baked goods and custom cakes for order and pickup within the DMV
  • All pricing is listed in S. dollars. Prices are subject to change without notice.
  • Custom order prices may vary based on size, design complexity, ingredients, and other factors. You will be notified of any price changes prior to final approval.
  • We reserve the right to refuse, cancel, or modify orders at our

3.  Website Accuracy and Availability

  • We strive to maintain accurate and up-to-date However, we do not guarantee the completeness, reliability, or accuracy of all content.
  • We cannot guarantee uninterrupted access to the Service may be suspended for maintenance or technical issues without notice.

4.  Intellectual Property

  • All content on this website, including images, logos, text, and designs, is the property of Dolce By Jery or our content providers and is protected by copyright and other applicable laws.
  • No material from this site may be copied, distributed, or used for commercial purposes without our prior written consent.

5.  User Conduct

You agree not to:
  • Violate any laws or
  • Use the site to engage in harassment, hate speech, abuse, or spread
  • Interfere with the site’s operations or

6.  Account Termination

We may suspend or terminate user access at our sole discretion, particularly if these Terms are violated or illegal activity is suspected.

7.  Modifications

We reserve the right to change or update these Terms at any time. Changes are effective upon posting. Continued use of the site after changes constitutes acceptance of the revised Terms.

8.  Governing Law

These Terms are governed by the laws of Washington, D.C. Any disputes will be handled in the courts located in Washington, D.C.

Return and Refund Policy

Last Updated: 05/28/2025  

1.  All Sales Final

Due to the perishable and custom nature of our products, all sales are final. This includes standard cakes and any custom cakes before additional design charges. We do not offer refunds once an order has been placed and payment has been processed. Custom Design Charges   If you upload a design or request a custom element, we will follow up with a separate quote. You will be charged an additional amount only if you approve the custom design. This additional charge is also non-refundable once paid.

2.  Order Pickup

  • Orders must be picked up at the agreed-upon time and
  • We currently do not offer delivery
  • Failure to pick up an order on time may result in spoilage, and Dolce By Jery is not responsible for items not collected.

3.  Custom Orders and Design Changes

  • Custom cake pricing is determined by cake size, design complexity, and any additional
  • If a customer uploads a design for customization, we will follow up with a quote for the additional charge.
  • A full base cake payment is required to confirm all custom Remaining customer order payment is due within 2 days of receiving the customer order quote .
  • If you need to request changes to your order (flavor, size, pickup time), please contact us within 72 hours of your scheduled pickup time. We will do our best to accommodate, but changes are not guaranteed and may not be possible once preparation begins.

4.  Cancellations

We do not accept cancellations after an order has been confirmed and payment has been processed.

5.  Product Condition and Concerns

Customers are responsible for inspecting their order upon pickup. If there is a concern about the condition or quality of the item, it must be reported immediately at the time of pickup. We are unable to offer refunds or replacements after the product has left our premises.

6.  Missed Pickups

  We do not offer refunds for missed pickups. Cakes are made fresh for your scheduled time, and we cannot resell or remake them without a new order.

7.  Contact Information

For any questions or issues regarding your order, contact us at: 📧 orders@dolcebyjery.com